Privacy Policy
At EcoBikes, your privacy is very important to us. This Privacy Policy outlines how we collect, use, protect, and share your information when you visit or make a purchase from Ecobikes.com.
📋 Information We Collect
- Personal Information: When you place an order or sign up, we collect your name, email address, phone number, shipping address, and payment details.
- Device Information: We collect technical data such as your IP address, browser type, time zone, and cookies to improve site performance.
- Usage Data: We collect data on how you interact with our website (pages visited, products viewed, time spent).
🔐 How We Use Your Information
- To process and ship your orders
- To send you order confirmations, updates, or customer service responses
- To personalize your experience and offer product recommendations
- To send marketing emails (only if you opt-in)
- To prevent fraud and ensure site security
🤝 Sharing Your Information
We only share your personal data with trusted third parties necessary to complete your order or operate our business, such as:
- Payment gateways (e.g., Stripe, PayPal)
- Shipping partners (e.g., UPS, FedEx, USPS)
- Email marketing providers (only if subscribed)
We do not sell or rent your personal data to third parties. Ever.
🍪 Cookies
We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can manage cookie preferences in your browser settings.
📧 Marketing & Communications
If you opt-in to receive updates, we may send promotional emails about new products, offers, or store news. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails.
👶 Children's Privacy
EcoBikes does not knowingly collect data from children under the age of 13. If we become aware of such data being collected, we will delete it immediately.
🛡️ Your Rights (U.S. / California / EU)
Depending on your location, you may have the right to access, correct, or delete your personal data. To make such a request, contact us at support@ecobikes.com.
📦 Data Retention
We retain your personal data only as long as necessary for order processing, customer service, or legal obligations.
🔄 Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with a “Last Updated” date at the bottom.
📮 Contact Us
If you have questions about this Privacy Policy or your personal data, please contact:
EcoBikes
Email: support@ecobikes.com
Last Updated: August 2025